Last updated: 8 September 2026
1. Email
Write to [email protected]. It is the only address we use, a person reads it, and replies normally take two to three business days.
2. Press and research
We will explain how a figure was verified and point to the primary source. Quote the page you are working from.
We write for readers who want the game explained before they spend anything — mechanics first, money second. That order shapes the policies here as much as it shapes the guide.
3. What to include
Name the page, quote the sentence and say what should be there instead. For anything visual, a screenshot plus your browser and device usually lets us reproduce the fault on the first attempt.
4. What we cannot help with
Anything inside a casino account: deposits, bonuses, verification, locked balances, closed accounts. We are not the operator and have no access to those systems. That has to go to the operator's own support, which is also the faster route.
5. What a useful report looks like
The page, the sentence, and what should be there instead. A screenshot for anything visual, plus the browser and device.
If a sentence here reads as vague, that is a fault worth reporting.